Mixed-methods Analysis of Consumer Fraud Reports of the Social Security Imposter Scam

Despite the growing prevalence of Social Security imposter scams, there has been no academic research on this subtype of fraud. One problem is that general sample surveys do not ask respondents about the individual subtypes of government imposter scams they…

Read more

Mixed-methods Study to Understand Use of My Social Security

My Social Security (mySSA) is a key online resource offered by the Social Security Administration, providing users with a single access point to all SSA electronic services. While ostensibly an accessible and useful tool that can save users a significant…

Read more

Subjective Expectations, Social Security Benefits, and Saving for Retirement

Americans reach retirement with varying degrees of preparation, with many facing shortfalls in savings. We propose to use unique survey data collected among respondents to the Understanding America Study to measure the relative roles of subjective beliefs about retirement income — particularly…

Read more

Social Security Household Benefits: Measuring Program Knowledge

Social Security offers two types of benefits for spouses: spousal and survivor benefits. Regardless of his or her own work history, a married individual can claim spousal Social Security benefits, which are equal to half of his or her spouse’s…

Read more

Using Consequence Messaging to Improve Understanding of Social Security

In this paper, we developed and evaluated “consequence messaging,” a behaviorally motivated communication strategy in which we used vignettes — video and written stories about hypothetical people — to explain the consequences of decisions. We studied two related areas where…

Read more

The Reintroduction of the Social Security Statement and its Effect on Social Security Expectations, Retirement Savings, and Labor Supply across the Age Distribution

This paper examines how the 2014 reintroduction of the Social Security statement, staggered by every fifth birth year, affected American Life Panel respondents’ Social Security expectations, savings behavior, and labor supply. The rich panel design of the ALP allows for…

Read more